Respect & Conduct

Respect and professionalism is required at all times. Any aggressive behaviour or lack of cooperation will result in the project being terminated with no refund. I have a strict policy on people wasting my time, if you waste my time, I will kindly ask you to seek another designer’s help.

 

Designer Rights & Portfolio Use

I reserve the right to share completed designs across my platforms. If you prefer not to be tagged prior to launch, please advise before end of project.

 

Copyright & Originality

I do not copy or replicate other designers’ work. All designs created by NS Design UK remain my intellectual property and are protected by copyright laws. Any unauthorised use, reproduction or AI creation of my work may result in immediate legal action.

 

Booking & Payments

Full payment is required at the time of booking to secure your space. All payments are non-refundable and non-exchangeable. Please provide clear design preferences, including colour schemes and inspiration at the start of your project.

 

Design Process & Amendments

One logo concept is created based on your brief. Up to 10 amendments are allowed (colour, layout, font only - not redesigns). A second redesign may be offered if required and will be final. Should you require a second redesign you will not be able to pick the first design. At all times, any changes requested cannot be undone, I will not work backwards at any point. When purchasing other design services that require layout preferences, if you do not specify what you’d like, I will design what I feel suits your branding and you will not be able to make a change, this includes highlight icons. If you purchase a design that includes a large amount of text for example (flyer design, price list design etc), I kindly request you provide all wording in a format that can be copied and pasted. If you do not provide it in this format and I have made a mistake, please let me know and I will happily change it. It is your responsibility to check everything is ok prior to uploading or printing any of your designs.

 

Completion & File Delivery

When purchasing packages or multiple services, timely communication is essential. Failure to provide requested information within 7 days may result in unfinished designs being forfeited. Once designs are approved and files have been emailed, no further changes can be made. If you have purchased a package and have agreed to your logo design, you will not be able to change it once we have moved onto the rest of the package designs.

 

Refund Policy

All payments are non-refundable. Once a booking is confirmed, time is allocated to planning and designing your requested work. As this requires my time and creative effort cannot be recovered, refunds are not offered under any circumstances.

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Thank you for your co-operation. These policies are in place to ensure fairness, consistency, and a smooth working process for all clients. Please note we do not offer printing, we are strictly a design only service. If you need recommendations on where you can print your designs please ask.